Harvey Crowder,Interim Director
Telephone:  509-524-2920
Confidential Fax:  509-524-2993
1520 Kelly Place,
Walla Walla, WA  99362  Map


Contact Information
P.O.  Box  1595
Walla Walla, WA 99362
E-Mail:  croberts@co.walla-walla.wa.us

Vision… To stabilize individuals in crisis at the least restrictive and most clinically appropriate level of care by mobilizing individual, family and community resources.

Crisis Response Unit...is an integrated crisis unit providing both mental health and chemical dependency interventions, and is comprised of Designated Mental Health Professionals (DMHP) who provide emergent crisis intervention services 24 hours a day, 365 days a year to individuals who are experiencing debilitating symptoms associated with a chronic mental illness or are suffering from acute emotional distress. A DMHP must possess either  a Masters degree in Social Work, Counseling Psychology or other related  social service degree.  They are required to complete training in the risk assessment of suicidal individuals,  the provision of emergent crisis intervention services and the identification and assessment of chemical dependency symptoms and interventions. The primary role of a DMHP when responding to an individual who is exhibiting acute symptoms  associated with  a mental illness, is to assist in their stabilization and determine if the need exists for an involuntary detention.  DMHPs make this determination by conducting an investigation involves speaking to the individual, family members, physician and/or any other professional who is involved in the person’s life and conducting a mental status evaluation.  *Please see here DMHP protocols and RCW 71.05 & RCW 71.34.   When a DMHP conducts a mental status evaluation, they are first required to rule out any medical explanation for the presenting symptoms including acute delirium and/or intoxication.  After doing so, they determine the individual’s mental health symptoms  place them or others or another’s property at risk of imminent harm or if they are gravely disabled and unable to meet their immediate needs.    If the DMHP determines, based on all the available information and evidence, the individual meets one of the above criteria, they look to implement least restrictive treatment options to assist in the individual’s stabilization.   This could include:

  • A  Risk Reduction plan created with the family and/or other supports to keep the individual safe in the community. Crisis Respite Voluntary psychiatric hospitalization.
  • Involuntary psychiatric hospitalization.

The primary role of the DMHP in a chemical dependency crisis is to provide a referral to detoxification services at a social detoxification facility.   In cases of extreme chemical dependency where the person is at imminent risk of harm, to themselves or others or other’s property the DMHP may facilitate a Chemical Dependency Detention.

Frequently Asked Questions….. 

Question: Who is eligible for crisis services? 

Answer: Anyone who is physically located in Walla Walla County at the time of their crisis.

Question:  When should I contact the Crisis Response Unit?

Answer. In any situation you believe someone is at risk of harming themselves or someone else due to a mental illness.  In the event they have already harmed themselves, call 911.

Question:  Will an individual be involuntarily detained every time a crisis worker responds?

Answer:  No.  By law, DMHPs are required to identify and utilize any Least Restrictive Alternatives available to avert an unnecessary psychiatric hospitalization.